Privacy Policy - gavalesportswearshop

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from gavalesportswearshop.us (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Technologies Used to Collect Device Information

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them) to enhance your browsing experience, remember your preferences, and track site usage. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. This data helps us identify trends and troubleshoot technical issues.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. They enable us to count page visits, track email engagement, and measure the effectiveness of marketing campaigns.
  • “Session storage/local storage” technologies: We use these to store temporary data on your device (e.g., items in your shopping cart, browsing preferences) to improve site functionality during your visit.

Order Information

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card details, and PayPal account information), email address, and phone number. We refer to this information as “Order Information”.

Other Collected Information

We may also collect personal information from you in other scenarios, such as when you subscribe to our email newsletter (we collect your email address and name to send promotional updates), participate in site surveys (we collect your responses to improve our products and services), or contact our customer support (we collect your communication content and contact details to assist with your inquiries).When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

Uses of Order Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you (e.g., send order status updates, delivery notifications, and respond to your questions);
  • Screen our orders for potential risk or fraud (e.g., verifying payment details to prevent unauthorized transactions);
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (e.g., new collection announcements, exclusive discounts);
  • Process returns, refunds, or exchanges (using your order details to verify eligibility and complete the request);
  • Update our records and improve customer service (e.g., analyzing order trends to enhance our product offerings).

Uses of Device Information

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address to identify suspicious activity), and more generally to improve and optimize our Site. Specific uses include:

  • Generating analytics about how our customers browse and interact with the Site (e.g., which pages are most visited, how long users stay on the Site);
  • Assessing the success of our marketing and advertising campaigns (e.g., tracking how many users click on our ads and complete a purchase);
  • Personalizing your browsing experience (e.g., showing you products similar to those you’ve viewed);
  • Delivering targeted advertising (e.g., displaying ads for our products on other websites you visit based on your browsing history on our Site);
  • Troubleshooting technical issues and improving site performance (e.g., identifying browser compatibility problems).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share Order Information with payment processors (e.g., PayPal, Stripe) to process your payments securely; these processors are bound by strict confidentiality agreements and may only use your information for payment processing purposes.
  • We share shipping information with courier services (e.g., UPS, FedEx, local postal services) to deliver your orders; these couriers may only use your information to fulfill the delivery.
  • We may share limited Personal Information with marketing partners (e.g., email service providers, social media platforms) to send targeted advertisements, provided that these partners agree to protect your information in compliance with applicable data protection laws.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights (including defending against legal claims).

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
  • Instagram: https://help.instagram.com/519522125107875
  • Twitter: https://help.twitter.com/en/privacy-and-safety/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Currently, there is no universal standard for how websites should respond to Do Not Track signals, and we continue to collect and use information as described in this Privacy Policy unless you opt out of specific uses (e.g., targeted advertising) through the methods outlined above.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above (e.g., improving our Site, delivering targeted advertising). Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. By providing your personal information, you consent to this cross-border transfer.If you are a resident of California (U.S.), you have the right to request access to the personal information we collect about you, request deletion of your personal information, and opt out of the sale of your personal information (if applicable). To exercise these rights, please contact us through the contact information below.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain Order Information for legitimate business purposes, such as fulfilling warranty claims, processing returns, and complying with tax and legal obligations. For Device Information and other non-order personal information (e.g., newsletter subscriptions), we retain the information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or until you opt out of our services (e.g., unsubscribing from our newsletter).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Site and updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through the contact information below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at privacy@gavalesportswearshop.us or by mail using the details provided below:gavalesportswearshop

[Re: Privacy Compliance Officer]

14230 SW 33rd Street, Miami FL 33175, United States